Shipping Policy
Shipping Time
After you successfully placed an order at RenhotecIC.com, you will receive a confirmation email with your invoice. Once your order is shipped, you will be emailed with the tracking information of your package. Also, you can choose your preferred shipping method during the checkout process. Kindly advise: please select DHL/FedEx if you need our product urgently.
The timeline of the whole shipping process is shown below:
The total delivery time is calculated from the time your order is successfully placed to the time received. Total delivery time is broken down into processing time and shipping time.
Processing time: The time it takes to prepare your item(s), includes preparing your items, performing quality inspections, and packaging for shipment. Normally, the processing time is 1-3 days (Only include Monday to Saturday ) after getting your order.
Shipping time: The time for your item(s) to travel from our warehouse to your destination. The shipping time depends on the shipping method you chose. Please refer to the shipping rate section for details.
Shipping Rates
You could choose the shipping method based on your preference during checkout, different shipping methods will apply different rates and shipping times. Please check the following chart for detail:
You could choose the shipping method based on your preference during checkout, different shipping methods will apply different rates and shipping times. Please check the following chart for detail:
| Shipping Method | Shipping Rates | Shipping Times |
| Flat Shipping (Promotion) | $10 | About 5-30 Working Days to Worldwide (Only include Monday to Saturday ) |
Standard Express（0.5KG starting price listed） | Based On Weights | About 5-15 Working Days to Worldwide (Only include Monday to Saturday ) |
Priority Express （0.5KG starting price listed） | Based On Weights | About 3-7 Working Days to Worldwide (Only include Monday to Saturday ) |
Based On Weights and Size(Package)
Kindly Notice: Renhotec offers a flat shipping rate of $10.00 for all orders(USPS/EUB Ocean). You will receive an email notice within 24 hours if your order was rejected by USPS/EUB Ocean. Simply reply to the email to get help from our human agent.
For the Express shipping plan, the listed price is an estimated value for a 0.5KG package. We will have a human agent contact you by email or phone if the actual cost of shipping exceeds the amount you paid.
Location We Ship to
We can ship our products to almost every country through Express.
Renhotecic ships worldwide, covering Europe, North America, Oceania, Asia, South America, Africa, and more. We cooperate with DHL, FedEx, UPS, TNT, EMS, and other international carriers and guarantee that your order reaches you safely and securely. As long as those carriers can reach your place, we can ship our products there. Here is a list of the countries we can ship to. If your country or region is not listed below, please consult us before you place an order.
Europe Americas Asia Africa Oceania Albania
Andorra
Austria
Belarus
Belgium
Bosnia
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Faeroe Islands
Finland
France
Germany
Gibraltar
Greece
Guernsey
Hungary
Iceland
Ireland
Italy
Jersey
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Monaco
Montenegro
Netherlands
Norway
Poland
Portugal
Romania
Russia
San Marino
Serbia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Turkey
Ukraine
United Kingdom
Vatican City State
Anguilla
Antigua & Barbuda
Argentina
Aruba
Bahamas
Barbados
Belize
Bermuda
Bolivia
Brazil
Canada
Cayman Islands
Chile
Colombia
Costa Rica
Cuba
Dominica
Dominican Republic
Ecuador
El Salvador
French Guiana
Guyana
Greenland
Grenada
Guadeloupe
St. Pierre & Miquelon
Guatemala
Haiti
Honduras
Jamaica
Martinique
Mexico
Montserrat
NL Antilles
Nicaragua
Panama
Paraguay
Peru
Puerto Rico
St. Barthelemy
St. Kitts & Nevis
St. Lucia
St. Martin
Suriname
Trinidad & Tobago
United States
Uruguay
Venezuela
St. Vincent & the Grenadines
Afghanistan
Armenia
Azerbaijan
Bahrain
Bangladesh
Bhutan
Brunei
Cambodia
China
Cocos (Keeling) Islands
Cyprus
East Timor
Georgia
Hong Kong
India
Indonesia
Iraq
Israel
Japan
Jordan
Kazakhstan
North Korea
South Korea
Kuwait
Kyrgyzstan
Laos
Lebanon
Macau
Malaysia
Maldives
Mongolia
Myanmar
Nepal
Oman
Pakistan
Philippines
Qatar
Saudi Arabia
Singapore
Sri Lanka
Syria
Taiwan
Tajikistan
Thailand
Turkmenistan
Uzbekistan
Vietnam
Yemen
Algeria
Angola
Benin
Botswana
Burkina Faso
Burundi
Cameroon
Canary Islands
Cape Verde
Central African
Chad
Comoros
Congo
Cote D'Ivoire
Djibouti
Eritrea
Ethiopia
Gabon
Gambia
Ghana
Guinea
Guinea Equatorial
Guinea-Bissau
Kenya
Lesotho
Liberia
Libya
Madagascar
Malawi
Mali
Mauritania
Mauritius
Mayotte
Morocco
Mozambique
Namibia
Niger
Nigeria
Reunion
Rwanda
Senegal
Seychelles
Sierra Leone
Somalia
Somaliland
South Africa
Sudan
Swaziland
Tanzania
Togo
Tunisia
Uganda
Western Sahara
Zambia
Zimbabwe
Sao Tome & Principe
American Samoa
Australia
Christmas Island
Cook Islands
Falkland Islands
Fiji
French Polynesia
Guam
Kiribati
Marshall Islands
Micronesia
Nauru
New Caledonia
New Zealand
Niue
Norfolk Island
Northern Mariana
Palau
Papua New Guinea
Pitcairn Islands
Samoa
Solomon Islands
St. Helena
Tokelau
Tonga
Tuvalu
Vanuatu
Wallis and Futuna
If any further questions about the shipment to your country, please try to contact us at sales@renhotecic.com, we're pleased to help you!
Kindly Notice: Renhotec offers a flat shipping rate of $10.00 for all orders(USPS/EUB Ocean). You will receive an email notice within 24 hours if your order was rejected by USPS/EUB Ocean. Simply reply to the email to get help from our human agent.
For the Express shipping plan, the listed price is an estimated value for a 0.5KG package. We will have a human agent contact you by email or phone if the actual cost of shipping exceeds the amount you paid.
Location We Ship to
We can ship our products to almost every country through Express.
Renhotecic ships worldwide, covering Europe, North America, Oceania, Asia, South America, Africa, and more. We cooperate with DHL, FedEx, UPS, TNT, EMS, and other international carriers and guarantee that your order reaches you safely and securely. As long as those carriers can reach your place, we can ship our products there. Here is a list of the countries we can ship to. If your country or region is not listed below, please consult us before you place an order.
| Europe | Americas | Asia | Africa | Oceania |
Albania Andorra Austria Belarus Belgium Bosnia Bulgaria Croatia Czech Republic Denmark Estonia Faeroe Islands Finland France Germany Gibraltar Greece Guernsey Hungary Iceland Ireland Italy Jersey Latvia Liechtenstein Lithuania Luxembourg Macedonia Malta Moldova Monaco Montenegro Netherlands Norway Poland Portugal Romania Russia San Marino Serbia Slovakia Slovenia Spain Sweden Switzerland Turkey Ukraine United Kingdom Vatican City State | Anguilla Antigua & Barbuda Argentina Aruba Bahamas Barbados Belize Bermuda Bolivia Brazil Canada Cayman Islands Chile Colombia Costa Rica Cuba Dominica Dominican Republic Ecuador El Salvador French Guiana Guyana Greenland Grenada Guadeloupe St. Pierre & Miquelon Guatemala Haiti Honduras Jamaica Martinique Mexico Montserrat NL Antilles Nicaragua Panama Paraguay Peru Puerto Rico St. Barthelemy St. Kitts & Nevis St. Lucia St. Martin Suriname Trinidad & Tobago United States Uruguay Venezuela St. Vincent & the Grenadines | Afghanistan Armenia Azerbaijan Bahrain Bangladesh Bhutan Brunei Cambodia China Cocos (Keeling) Islands Cyprus East Timor Georgia Hong Kong India Indonesia Iraq Israel Japan Jordan Kazakhstan North Korea South Korea Kuwait Kyrgyzstan Laos Lebanon Macau Malaysia Maldives Mongolia Myanmar Nepal Oman Pakistan Philippines Qatar Saudi Arabia Singapore Sri Lanka Syria Taiwan Tajikistan Thailand Turkmenistan Uzbekistan Vietnam Yemen | Algeria Angola Benin Botswana Burkina Faso Burundi Cameroon Canary Islands Cape Verde Central African Chad Comoros Congo Cote D'Ivoire Djibouti Eritrea Ethiopia Gabon Gambia Ghana Guinea Guinea Equatorial Guinea-Bissau Kenya Lesotho Liberia Libya Madagascar Malawi Mali Mauritania Mauritius Mayotte Morocco Mozambique Namibia Niger Nigeria Reunion Rwanda Senegal Seychelles Sierra Leone Somalia Somaliland South Africa Sudan Swaziland Tanzania Togo Tunisia Uganda Western Sahara Zambia Zimbabwe Sao Tome & Principe | American Samoa Australia Christmas Island Cook Islands Falkland Islands Fiji French Polynesia Guam Kiribati Marshall Islands Micronesia Nauru New Caledonia New Zealand Niue Norfolk Island Northern Mariana Palau Papua New Guinea Pitcairn Islands Samoa Solomon Islands St. Helena Tokelau Tonga Tuvalu Vanuatu Wallis and Futuna |
Tracking Your Package
Once your order has been shipped. RenhotecIC Service team will send you an email with your tracking number for you to follow up.
If an order includes multiple items, each may have separate delivery dates and tracking information.Some packages, such as standard international deliveries, aren't trackable. If the estimated delivery date for your package has passed and your tracking information hasn't changed, allow an additional day or two for the package to be delivered. Here is the universal tracking website for you. Simply paste the tracking number and search. If the site shows anything else than shipping information, please contact us without hesitation.
Sometimes, the tracking information may not be available, please check the reason as follow:
The first package scan may be on arrival at a regional hub near the destination. This is common when shipping volume is high and packages are processed in bulk. Until this first scan, the carrier may not acknowledge receipt of the package.
The first package scan may not be until delivery.
There may be a delay in updates to the tracking database.
Some shipments, such as Standard International shipments, aren't trackable.
If the estimated delivery date for your package has passed, and your tracking information hasn't changed, allow an additional day or two for the package to be delivered. Or you could send us a email to sales@renhotecic.com for help. Usually, packages arrive on or shortly after the estimated delivery date.
Customs Charge/Import Tax
Customers are responsible for all import taxes and duties that may be charged under Customs Clearance. Many countries do not charge import duties on private items below a certain stated value.
This is friendly advice for you to find out about the local regulations prior to ordering from us. RenhotecIC is not able to cover the taxes and customs duties in your country.
If you refuse delivery of a package due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.
Customers are responsible for all import taxes and duties that may be charged under Customs Clearance. Many countries do not charge import duties on private items below a certain stated value.
This is friendly advice for you to find out about the local regulations prior to ordering from us. RenhotecIC is not able to cover the taxes and customs duties in your country.
If you refuse delivery of a package due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.